Privacy Policy

When you use RentJo, we may collect: • Account Information: Mobile number, name, and email address when you register. • Property Listings: Details you provide when posting a property (address, photos, description, rent). • Usage Data: Pages visited, search queries, and interactions on the platform. • Device Information: Browser type, IP address, and operating system for security and analytics.

We use your information to: • Connect tenants with property owners directly. • Verify property listings and owner identities. • Send OTP messages for secure login. • Improve our platform based on usage patterns. • Send important updates about your listings or inquiries. • Comply with legal obligations.

We do NOT sell your personal information to third parties. We share information only: • With Other Users: Your name and phone number are shared with tenants who contact you (owners), or with owners when you inquire (tenants). Phone numbers are masked until you choose to reveal them. • Service Providers: Trusted partners who help us operate (SMS providers, cloud storage). They are bound by confidentiality agreements. • Legal Requirements: If required by law or to protect our rights and users' safety.

We take data security seriously: • All data is transmitted over HTTPS encryption. • Passwords are never stored — we use OTP-based authentication only. • Phone numbers are masked on listings by default. • We regularly review our security practices. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the right to: • Access: Request a copy of your personal data we hold. • Correction: Update or correct inaccurate information. • Deletion: Request deletion of your account and associated data. • Opt-out: Unsubscribe from promotional communications at any time. To exercise these rights, contact us at privacy@rentjo.in

We use cookies and similar technologies to: • Keep you logged in between sessions. • Remember your search preferences. • Analyze platform usage (anonymized). • Show relevant advertisements (via Google AdSense, when enabled). You can control cookies through your browser settings. Disabling cookies may affect some features.

Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

RentJo is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via SMS or email. The "Last Updated" date at the top of this page reflects the most recent revision.

For privacy-related questions or concerns: Email: privacy@rentjo.in Address: RentJo, Gurugram, Haryana, India We aim to respond to all privacy requests within 7 business days.